Question 1

How does GlobalEntrySlots find Global Entry openings?

Accepted Answer

We continuously scan official CBP and DHS systems for cancellations, newly released slots, and pop-up availability. When a match appears, we send you a direct link to book on the official CBP site.

Question 2

Do you book the interview for me?

Accepted Answer

No. We don’t book interviews for you. GlobalEntrySlots alerts you when an appointment becomes available, and you complete the booking yourself on the official CBP Trusted Traveler Programs website.

Question 3

Which programs are supported?

Accepted Answer

We support Global Entry and NEXUS directly. SENTRI and FAST monitoring is available through Trusted Traveler scans, depending on your plan.

Question 4

How often do you check for new appointments?

Accepted Answer

We scan for availability 24/7, including overnight and weekends. There’s no need to manually refresh government websites.

Question 5

How do notifications work?

Accepted Answer

All plans include email and push notifications. If you add a phone number, we will send SMS alerts. You can control notification channels and quiet hours in your scan preferences.

Question 6

How do push notifications work?

Accepted Answer

Push notifications appear in your browser (like a pop-up alert). You’ll need to allow notifications in your browser. Depending on your system settings, you may need to keep your browser open to receive them reliably. Push notifications depend on browser and operating system settings and may behave differently on mobile vs desktop.

Question 7

How fast do I need to act after receiving an alert?

Accepted Answer

Appointment slots can disappear quickly—sometimes within minutes. We recommend logging in and booking as soon as you receive an alert. Acting quickly significantly improves your chances.

Question 8

What happens if I don't receive any alerts?

Accepted Answer

Availability varies by location. Expanding your location range, widening your date window, or reducing quiet hours can increase alerts. Major airports often have longer waits than smaller centers. If you receive no alerts during your scan period, contact us at support@globalentryslots.com.

Question 9

What plans can I buy today?

Accepted Answer

Traveler monitors 1 location for 30 days. Frequent Flyer monitors up to 3 locations for 30 days. Family provides grouped alerts for multiple people. All plans are one-time purchases.

Question 10

Do plans auto-renew?

Accepted Answer

No. All GlobalEntrySlots plans are one-time purchases. You can start another scan only when you need it.

Question 11

Who is the Family plan for?

Accepted Answer

The Family plan is designed for households or groups who want to coordinate Global Entry interviews together. It's ideal if you're booking for multiple people, want alerts sent to more than one phone number, or need interview times that are close to each other at the same enrollment center.

Question 12

Can the Family plan send alerts to multiple phone numbers?

Accepted Answer

Yes. The Family plan can notify multiple phone numbers and email addresses for the same enrollment centers. This is useful if different people in your group want to receive alerts directly.

Question 13

How does the Family plan find nearby appointment slots?

Accepted Answer

You choose how many appointment slots you need and set a time window (for example, within 60 minutes). Alerts are sent when multiple slots are available close together, or when a new slot opens near an existing appointment you already have.

Question 14

Can I pause or cancel monitoring?

Accepted Answer

Yes. You can pause monitoring at any time from your dashboard. Because plans do not auto-renew, no further charges occur.

Question 15

How do I stop receiving notifications?

Accepted Answer

You can pause your scans from your dashboard. You can also unsubscribe using the link in any email alert, or reply STOP to an SMS notification (standard carrier rules apply).

Question 16

Can I change locations or dates after starting a scan?

Accepted Answer

Yes. You can update locations, date ranges, and notification preferences at any time from your dashboard. Changes apply immediately.

Question 17

Does an existing Global Entry membership guarantee faster interview scheduling?

Accepted Answer

No. Global Entry membership does not include priority interview scheduling. Availability depends on enrollment center capacity and cancellations. GlobalEntrySlots helps you catch openings faster, but can't guarantee timing.

Question 18

When do new slots appear?

Accepted Answer

New slots can appear any time as people cancel or reschedule. Same-day and next-day openings are common, especially when cancellations happen.

Question 19

Can I monitor more than one enrollment center at the same time?

Accepted Answer

Yes, depending on your plan. Frequent Flyer and Family plans allow monitoring multiple enrollment centers simultaneously. You can add, remove, or change centers from your dashboard at any time.

Question 20

Can I have more than one active monitor?

Accepted Answer

Yes. You can purchase additional scans at any time. Each scan runs independently with its own locations, date range, and notification settings. Manage all your active scans from your dashboard.

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